Privacy Policy

Who operates this website

This website is operated by NF Buildworks, based in Corsham, Wiltshire, United Kingdom. If you have any questions about this policy or how your information is handled, contact us at nick@nfbuildworks.com or 07934 156260.

Information we collect

When you submit an enquiry through a form on this website, we collect:

• Your name
• Your email address
• Your telephone number
• The service you are interested in
• The project details you choose to include in your message

Our enquiry forms are processed by Web3Forms, a third-party form-handling service, which delivers your submission to us by email. As part of delivering and protecting that service, technical information such as your IP address and browser information may be processed by Web3Forms and by our website hosting provider.

This website also stores your cookie choice in your browser and loads fonts and images from third-party providers, as described in our Cookie Policy.

How we use your information

• To respond to your enquiry and provide quotes
• To carry out and manage building work you ask us to do
• To communicate with you about your project
• To keep the website secure and reduce spam submissions
• To meet our legal, tax and insurance obligations

We do not use your enquiry details for marketing campaigns, and we do not sell your information.

Third-party services

The following third parties are involved in operating this website:

• Web3Forms — receives and forwards enquiry form submissions to us by email.
• Website hosting provider — serves the website and may process technical request data such as IP addresses in server logs.
• Google Fonts — supplies the fonts used on this website; your browser requests these files from Google.
• Image and file storage provider — hosts the project photographs shown on this website.

The website also links out to our Facebook and Instagram pages. Those links only take effect if you click them, and once you do, the relevant platform's own privacy policy applies.

Data retention

We keep enquiry information for as long as needed to respond to you, to carry out any work that follows, and to meet our legal and accounting obligations. When information is no longer needed for those purposes, it is deleted or securely disposed of.

Your rights

Depending on the circumstances, you may have the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete information we no longer need
• Ask us to restrict how we use your information
• Object to certain types of processing
• Exercise other rights available under applicable data protection law

To make a request, email nick@nfbuildworks.com.

Complaints

If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You can also raise a concern with the UK Information Commissioner's Office at ico.org.uk. Other legal remedies may also be available to you.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last reviewed.